MOIXA accepts many different types of payment. These include:
- American Express
- MasterCard (including pre-paid cards)
- Visa (including pre-paid cards)
All payments are in sterling. Moixa cannot accept cheques as payment.
MOIXA gift vouchers
You can use a combination of gift vouchers and any payment card we accept to pay for your order. Please note that MOIXA gift vouchers can be exchanged but not refunded if you return items that you've purchased from our online boutique.
Is it safe to enter my payment details online?
Your confidence in our website and internet security are paramount to us. MOIXA uses a validated Level 1 PCI DSS Compliant Service Provider to process payments and SSL security certificates to ensure all traffic between your browser and our site is encrypted so you can shop online with us in complete confidence.
Help with your payment
Why has my payment been refused?
Please contact your card issuer for details on why your card was declined.
I've used the wrong credit card for my order - can I change the payment method?
Once your order has been placed, we are unable to change your payment method. You would need to cancel your order immediately (before it is processed), and then place it again using your preferred payment method. In order to cancel an order, please contact our Customer Services team at firstname.lastname@example.org.
When will I be charged for my order?
Your payment will be authorised immediately upon the order being placed. Funds will be captured once your order has been validated and we being to process your order.